SHIPPING INFORMATIONS : WORLDWIDE

Thank you so much for shopping with us! 
We want to make sure your experience is as smooth as possible, so here's a little guide about our shipping options.

 

1. FRANCE, EUROPE & INTERNATIONAL SHIPPING 𐙚

⋆˚꩜｡ FRANCE SHIPPING 
For all orders shipped within France, we use "La Poste" with a tracked number to make sure your package arrives safely.

⋆˚꩜｡ EUROPE SHIPPING 
For all European countries, since we're based in Europe, there are no customs fees for European orders, no extra charges to worry about ! 

⋆˚꩜｡ INTERNATIONAL SHIPPING 
For countries outside Europe. Depending on your destination country, customs fees may apply, but this isn't always the case, it really depends on your local customs regulations. Don't worry though! We always declare a low parcel value to help keep any potential customs charges as low as possible.

Every orders automatically comes with a tracking number, so you can follow your package all the way to your doorstep!

 

⋆˚꩜｡ USA SHIPPING

Since our shop is based in France, shipping to the US has become more complicated due to current US postal and customs regulations.

Because of these restrictions, we are now only accepting group orders (GOs) for US customers. ♡ Combining multiple orders into one shipment makes it much easier for us to manage the shipping requirements and also helps reduce shipping costs for everyone involved.

Thank you so much for your understanding and cooperation! ♡

2. GROUP ORDERS 𐙚

We absolutely welcome and encourage Group Orders (GOs)! They're a great way to save on shipping costs while ordering together with friends or your community.

If you'd like to host a GO, simply send us an email at hirakooshop@gmail.com or contact us on Instagram or Twitter / X : @hirakooshop. We'd love to help!

3. THANK YOU ! 𐙚

Thank you so much for supporting HIRAKOO and trusting me with your orders. Every purchase truly means the world to me and helps my shop continue to grow. I hope your package brings you lots of happiness, and I can't wait to pack your next order with love!

Thank you for being part of my journey. ♡

With love,

Sofia